![]() ![]() – Fans may visit the box office at the arena if they require assistance with accessing their mobile tickets once they arrive ![]() This serves as the primary location for ticket resolution, ticket sales and will call The temporary box office opens 90 minutes prior to tipoff and closes at halftime. Rupp Arena box office – The main box office has moved for this season, and a temporary structure will be located inside the High Street entrance, after patrons pass through security screening. Instructions will also be available for how and when students can purchase single-game tickets – Information on student ticketing will be released soon at, including how and when season pass holders can claim tickets for each game. Season ticket holders without a smartphone are encouraged to contact the UK Ticket Office to make alternate arrangements, if they have not already done so – For more information, helpful tips, and FAQs, visit /MobileTickets. This will assist traffic personnel to efficiently sort and direct vehicles approaching the complex Fans may also be asked to show the permit on a phone prior to arriving at the lot entrance. – Parking permits will be scanned at lot entry, so fans should have the mobile permit ready prior to leaving home. ![]() – To avoid game-day issues, UK Athletics encourages all fans to view tickets and parking permits and save them to a smartphone’s digital wallet (Apple Wallet or Google Pay) in advance of arriving to Rupp Arena ![]() – Season parking permits will also be issued via mobile delivery, and ticket holders with parking will access and display parking permits on a smartphone for entry into the arena lots In the coming days, all season ticket holders will be notified by email once tickets are viewable and ready to be managed on their mobile device. 13, the UK Ticket Office is finalizing the set-up of mobile tickets. Season ticket holders may also manage tickets by visiting /MyUKAccount from a mobile device’s web browser. Season ticket holders and individual game buyers will use the UK Athletics app to access and manage tickets. All tickets will be mobile and no physical season ticket books will be printed. Mobile ticketing and parking – UK Athletics has fully transitioned to mobile ticketing at all venues, as announced in the fall of 2020. These reflect current recommendations of the Centers for Disease Control and Prevention, direction from state government, guidance from health department officials, and the counsel of UK’s STEM Through Authentic Research Training team of health scientists and clinicians. Health and safety guidelines for the University of Kentucky can be found here. If spectators are unable to wear masks, they are encouraged not to attend games in person for the sake of their health and the health of others. Children 2 and younger will not be required to wear a mask. Fans will not be required to show proof of vaccination to enter Rupp Arena, but face coverings – covering the nose and mouth – are required for all fans as they watch the game from their assigned seat and enter, exit and move around Rupp Arena. Gameday – UK Athletics and Rupp Arena anticipates participation from the band, cheerleaders, dance team and on-court activities to return this seasonĬampus COVID-19 safety policies – Regardless of vaccination status, all guests, staff and vendors will be required to wear a mask while visiting Rupp Arena. Please read below with answers to anticipated questions from fans this season: Head coach John Calipari and the team are eager to have the Big Blue Nation back to full strength to form the best home-court advantage in college basketball this season. While continuing to monitor the latest health and safety guidelines from local and national authorities, UK Athletics plans to operate venues at full capacity this season, including at Big Blue Madness. UK officials continue to work to enhance the fan experience, while providing a safe environment within Rupp Arena. The Kentucky men’s basketball season tips off with the annual Big Blue Madness event on Friday and UK Athletics and Rupp Arena are announcing important game-day reminders ahead of the 2021-22 season. ![]()
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